F.A.Q.

All What you need to know before renting a Luxury Car.

FAQ

Most frequent questions and answers

Each vehicle present on Rentloox indicates the minimum age required to rent it. You can find this information via the “Price & Conditions” tab on each vehicle page

The rental prices are to be intended as daily starting rates (starting from), the price indicated represents the minimum rate at which the vehicle is rented, considering the price changes throughout the year. You can find this information via the “Price & Conditions” tab on each vehicle page

A security deposit is always required to rent a luxury car, the security deposit is 100% refundable.
The security deposit may vary depending on the vehicle or car rental company. You can find this information via the “Price & Conditions” tab on each vehicle page

Each daily rate includes a maximum of daily kilometers. The number of kilometers included in the daily rate is cumulative for the number of days that the vehicle is rented. (For example, if the Km included are 150 per day, during a 10-day rental you can cover a maximum of 1500 km). The extra kilometers to those in the contracted tariff must be booked and payed to the corresponding car rental company. You can find this information via the “Price & Conditions” tab on each vehicle page

The cost of the “Extra Kilometer” may vary depending on the vehicle or car rental company. It refers to the number of Km that exceeds those included in the purchased tariff. The extra kilometers to those in the contracted tariff must be booked and payed to the corresponding car rental company. You can find this information via the “Price & Conditions” tab on each vehicle page.

Rentloox guarantees free cancellation of the reservation within 24 hours of purchase on the site, provided that there are at least 5 days between the purchase and the beginning of the rental. For the cancellation of the reservation, after 24 hours from the payment on the site, the conditions defined by the cancellation policy of the corresponding car rental company will apply.

Each vehicle on Rentloox has a specific cancellation policy for it. This information may vary depending on the vehicle or car rental company. You can find this information via the “Rental Terms & Conditions” tab on each vehicle page.

Each vehicle present on rentloox presents the specific conditions of use of the vehicle. This information may vary depending on the vehicle or car rental company. You can find this information via the “Rental Terms & Conditions” tab on each vehicle page

Each vehicle present on rentloox presents the insurance information specific to it. This information may vary depending on the vehicle or car rental company. You can find this information via the “Rental Terms & Conditions” tab on each vehicle page